BizTech Blog

Oracle CRM On Demand Release 19 is Coming! Are you ready for some …?

Posted by Stephen Frizzola

May 25, 2011 2:40:40 PM

Football? Yes, we will most certainly be ready for some football in the fall. However, until labor peace is achieved, the next most heavily anticipated event in the Oracle CRM universe is the upcoming release of Oracle CRM On Demand Release 19.

Leading Customer Test Environments on the APA pod will be upgraded beginning on June 24, 2011. So, are you ready?

Over the next few weeks we will explore some of the exciting new features and enhancements that will help you to get smarter, be more productive, and achieve the best value from your Oracle CRM On Demand application.

Highlights include:

  • Next generation mobile - CRM Desktop for Outlook, Fusion Mobile CRM, iPad certification
  • Usability enhancements
  • Operational analytics - Performance and volume of page requests, reports, and dashboards
  • Web services enhancements - Exchange rate API
  • Hosted code
  • Security enhancements
  • Contact On Demand new features - Integrated chat
  • Vertical Industry enhancements

Topics: Oracle CRM On Demand